“Ang galing ni Ms. Joan. She explained the step-by-step so I would have a better understanding of what is happening. I will definitely book her again. BTW, my appointment was at 10 AM and she came at around 9:30 AM, which is a good thing for me!”– Patsy A.
When we contacted Ate Joan to inform her that we’d be featuring her for the Wax Tech Spotlight, her excitement was almost tangible. “Thank you po! Talaga po, magkaka spotlight feature po ako?,” she asked cheerfully, as if to double check if we got the right person. With an average rating of 5 stars across all jobs and more than 70 sukis on the app, we want to celebrate her achievements and knowledge as a member of the GoodWork Beauty team.
Today we shine the spotlight on Joan Cabilogan, a GoodWork wax technician and all-around beauty service provider with 11 years of industry experience.
“Actually, ang first kong pinagaralan is massage,” she admits. “Nahirapan ako kasi mabigat sya sa katawan. So nag-aral ako ng pagiging Nail Technician. Noong na-expert ko na po yung nails, nag-aral naman na ako ng waxing. Para kumpleto na rin po. Naniniwala ako na ang experience talaga ang makakapagpaganda ng performance mo.”
Ate Joan’s determination and hard work go beyond her professional life. As a mother of 3 young children, she juggles the responsibilities of being both a breadwinner and top-rated service provider: “With GoodWork, makakapili ka ng schedule na kaya mo. Sa salon po kasi, full time ako. Let’s say for example 10 AM to 7 PM, direct po yun, tuluy-tuloy na nasa salon ako. Hawak po nila oras mo. Mas hawak mo yung oras mo sa GoodWork. Importante po talaga to sa akin, kasi lalo na mommy ako at estudyante pa ang mga anak ko, mas nahahawakan ko po yung sarili kong oras.”
Even with her busy schedule, ate Joan doesn’t sacrifice service quality and makes sure that her clients are happy with her service. “Nakakatuwa po kasi kapag nakukuha mo yung satisfaction ng client. Kapag natutuwa yung client, achievement yun ng Service Provider, na nabigay mo yung gusto ng kliyente,” she adds.
Waxing comes with its pros and cons, but Ate Joan believes that the brief flash of pain is worth it in the long run. Her advice to first-time wax clients? “If gusto pong magpa-wax, pahabain nila yung hair at wag nilang ishave. The more na mas mahaba siya at hindi galing sa shave, less pain ang mararamdaman ni client. Actually ma’am hindi naman po totoo yung mga article na kailangan ng painkiller bago ng service dahil tolerable yung pain. ‘Di naman siya masyadong masakit. Siyempre depende pa rin po sa client, lalo na if sa bikini area dahil nga po sensitive yun. Pero ang advice ko is hindi naman kailangan ng gamot.”
She also goes the extra mile to ensure the comfort of her client: “Sa una pa lang po, makikita mo kung kaya siya i-wax or hindi. Basta po kailangang kaya na hawakan ng wax yung buhok. If may mga natitira naman po, thinethread ko para malinis.”